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The self-loading cargo has baggage!
Douglas Crockford whines that people have baggage.
Isn't it kind of hypocritical, or at least wilfully ignorant, to build a social media website -- something of which people are a central component, and getting them in the door key to its success -- and then complain that these damned people don't behave deterministically and don't fit neatly into the system like nice little cubes?
Well, surprise! People are mushy bags of mostly edge cases, and if you're building social software, you're going to bloody well have to deal with it.
Damn users, getting to have opinions about software, instead of just using it or not!
⁰: Self-loading cargo: airline industry slang for passengers.
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He has his virtues, but apparently the ability to consider how various shades of humanity interact with technology is not amongst them. You hardly need me to tell you that this kind of outlook is fairly common in tech. I think this is one of the key things holding back computer technology from doing as much good as it could be doing in the world.