Something that dawned on me while I was writing this piece on bug chaining -- ever run into software where your experience was being controlled by bugs, and not the software's features? Sometimes things get so bad that you feel like you're being kicked from one defect to another instead of piloting your own way through the software.
To me, that feels almost exactly like the difference between the slings and the flippers being in control of your pinball. ^_^;
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